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You can plug a headset to the IP Phone and have your hands free or use the speakerĪt the page bottom click on the Windows or Mac version, save the file and wait for the download to finish.IP Phones are more comfortable to use than computers for calls and don’t use your computer resources while calling.An IP Phone is always turned on and you won’t miss calls because your computer is turned off or rebooting.It’s always better to use an IP Phone for your myPBX phone extension and we strongly suggest it. Using a slow computer for your phone extension will result in low-quality voice calls with a robotic voice or call drops. Your computer has less than 20% hard drive free storage space.You constantly have to wait for your computer to perform tasks.There’s almost no free available RAM memory.
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We know there are others available, however, we strongly suggest using X-Lite because it’s a reliable software that you can trust.ĭo not use your computer to talk with your phone extension if: If you have any questions about using this softphone please do not hesitate to contact our Support Helpdesk.You’ll need to install X-Lite if you want to use your computer to connect your myPBX phone extension. The lite version is fairly full featured and the price is right, FREE This is the quickest way to get up and running with InPhonexs service until your hard phone arrives or if youre choosing to only use your computer for calls. Now click on the green phone icon to make the call - as shown below: This is one of the better soft phones that we have tested. The number you have entered via the dial pad will appear here as shown below in red:ģ. Simple click on the XLite icon on your desktop and the dial pad will appear.Ģ. The X-Lite softphone will do the click to call for you.Ĭalling on your softphone when you are not in your CRM account or do not have a contact record to use Click2Call feature.ġ. Click on the phone number of the contact you wish to call on their business card.Ĥ. Now call a contact from their record inside your CRM account using the click2call that will connect your softphone.ģ. To find out more about this please read below: The Bria Solo includes access to calling features that were previously not included in the X-Lite, like auto-answer, call transfer, and call recording. You are now ready to use Click2Call so that when you click on a phone number or mobile number inside a contact record your Softphone will be activated and will dial the number. After you have an extension configured, you will need to open the Bria or X-Lite softphone and select Account Settings under the Softphone menu: After you select Account Settings you will be prompted with a screen that looks similar to the one below: General info about the fields displayed under the account settings are as follows: Setting. Enter the digits of the Extension number in the Click2Call box and click on Update Settings to save.Ĩ. Users of X-lite software can use it to make voice and video calls, send instant messages, and view all of their contact information while also managing and maintaining their individual Availability status.
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Here you will see the Click2Call field as shown below:ħ. Choose the appropriate icon placement options for your environment.
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Now click on the Settings icon along the menu bar:Ħ. Change the destination location if required (the default should be fine) and hit « Next ». Note the Extension number of your line as this is the number you need to set up on the Click2Call.ĥ. Click on the Configure button next to the VoIP line:Ĥ. Here you will see a summary of your VoIP line(s). Go to Phone section along the menu bar:ģ. You must activate the Click2Call feature inside your CRM account - to do this please follow the instructions below:ġ. This will dial the number and your call will be connected when the person answers. Now click on the green phone icon to make the call - as shown below: Just click on the keypad numbers with your mouse and click on the green phone icon to dial a number.